The following privacy policy (the “Privacy Policy”), developed by REBEL ENERGY, explains our policy on privacy and demonstrates its endeavour to fully comply with applicable Spanish laws governing data privacy, including, the Information Technology Act, 2000 and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 which govern the collection, use and disclosure of sensitive personal data or information collected from our users, and duly published as required under applicable Spanish laws. This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode.
We know that you care how information about you is used and shared, and we appreciate your trust as we are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data. Thus, we encourage you to read this Privacy Policy before using the website, rebelsenergy.com owned and created by us ( “Site” ). By visiting the Site, you are accepting the practices described in this Privacy Policy. This Privacy Policy does not apply to any non-personal information disclosed by you or collected by us or any personal information or data which is in public domain or which is disclosed pursuant to applicable laws. REBEL ENERGY reserves the right to modify the terms contained in this Privacy Policy at any time. The modified Privacy Policy would be effective from the date on which such modified terms are published on the Site.
By visiting the platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of Spain including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Site.
In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable laws .
Throughout this document, “REBEL”, “we”, “us”, “our”, “ours” refer to REBEL ENERGY. Wherever we have said ‘you’ or ‘your’, this means YOU, the user.
This Privacy Policy may be read in consonance with the terms and conditions of usage of the Site, provisions whereof are not being reiterated herein for the sake of brevity.
In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable laws .
Throughout this document, “REBEL”, “we”, “us”, “our”, “ours” refer to REBEL ENERGY. Wherever we have said ‘you’ or ‘your’, this means YOU, the user.
This Privacy Policy may be read in consonance with the terms and conditions of usage of the Site, provisions whereof are not being reiterated herein for the sake of brevity.
This Privacy Policy, inter-alia, explains:
what information we collect and why we collect it.
how we use or are obligated to use that information.
under what circumstances we disclose the information shared.
the choices we offer, including how to access and use information.
ROLES WE PLAY
We play the role of a Data Controller when we collect and process Personal Data about you.
We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller
We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller
OUR COMMITMENT
We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations.
COLLECTION OF INFORMATION
PERSONAL INFORMATION GATHERED BY REBEL
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the Site and its Services, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers or services, send you updates and notifications under features/ Services associated with REBEL, and generally maintain your accounts with us. We also use this information to customize your experience and improve REBEL.
INFORMATION YOU GIVE US:
We receive and store any information you provide while using REBEL, or give us in any other way including surveys conducted to improve your experience while browsing the Site. You can choose not to provide certain information, but then you might not be able to use REBEL. We use the information that you provide for such purposes as registering you as a user, opening your account, processing your transactions, responding to your requests, and communicating with you generally.
INFORMATION WE COLLECT ABOUT YOU:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses our Site/ Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
INFORMATION FROM OTHER SOURCES:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
CATEGORIES OF PERSONAL DATA
Categories of Personal Data collected and processed by us are as follows;
Demographic & Identity data
Online Identifiers and other Technical Data
- Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet
- Technical details such as device information, location and network carrier when you use our mobile applications
- Communications details such as the Metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls
- Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.
CONSENT
By using the Website and/ or by providing your information, it shall be deemed that you have consented to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy and the applicable data privacy laws.
GENERAL
Please note that nowhere on the Site do we collect contact information or financial information from children under the age of 18 (eighteen) years which we have actual knowledge of. If you are under the age of 18 (eighteen) years, you may use the Site only with the involvement of a parent or guardian.
You acknowledge and agree that any and all information that is provided by you on the Site is provided by you voluntarily and at your own risk. While REBEL would make all efforts to ensure the safety and security of the information provided for you, it shall not be responsible for any loss or theft of data. Please note that any information that is provided by you may be retained by the Company for (i) purposes specified under this Privacy Policy; and (ii) for meeting its obligations under the applicable law. Even if you delete your user account on Site, we may have to retain the information provided by you for a short period of time until the same can be removed from its servers, and for compliance with its obligations under law (if any).
You shall be responsible for the accuracy of the information provided to us for the use of the Site. If there is any mistake in or change to the personal information provided by you for the use of Site, you shall immediately notify REBEL by sending a mail at info@rebelsenergy.com. You shall be solely liable for the consequences of providing incomplete, inaccurate or incorrect information on the Site. Where REBEL has reasons to believe that the information provided by you on the Site is incorrect or incomplete, it may restrict you from using the Site.
You acknowledge and agree that any and all information that is provided by you on the Site is provided by you voluntarily and at your own risk. While REBEL would make all efforts to ensure the safety and security of the information provided for you, it shall not be responsible for any loss or theft of data. Please note that any information that is provided by you may be retained by the Company for (i) purposes specified under this Privacy Policy; and (ii) for meeting its obligations under the applicable law. Even if you delete your user account on Site, we may have to retain the information provided by you for a short period of time until the same can be removed from its servers, and for compliance with its obligations under law (if any).
You shall be responsible for the accuracy of the information provided to us for the use of the Site. If there is any mistake in or change to the personal information provided by you for the use of Site, you shall immediately notify REBEL by sending a mail at info@rebelsenergy.com. You shall be solely liable for the consequences of providing incomplete, inaccurate or incorrect information on the Site. Where REBEL has reasons to believe that the information provided by you on the Site is incorrect or incomplete, it may restrict you from using the Site.
PURPOSES OF GATHERING YOUR PERSONAL DATA
We use your personal information to operate, provide, develop, and improve the products and services. We do not retain any personal information or data received by us longer than it is necessary for achieving the below purposes, unless otherwise required under any applicable Spanish laws. These purposes include:
PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES
We use your personal information to make all transactions with you through the Site like take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
PROVIDE, TROUBLESHOOT, AND IMPROVE REBEL
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of REBEL.
RECOMMENDATIONS AND PERSONALIZATION
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with REBEL. We may use your personal information to make the Site more relevant for your needs and create and publish content that may be useful to you.
COMMUNICATE WITH YOU
We use your personal information to communicate with you in relation to REBEL via different channels (e.g., by phone, e-mail, social media etc.). REBEL ENERGY uses customer details to send out newsletters; however, you can always unsubscribe if you do not wish to receive the newsletters.
ADVERTISING
We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
SHARING OF INFORMATION
The information that we collect about you is critical to our business. REBEL respects and values this information, and do not want to jeopardize the flow of information between our customers and the Site.
Therefore, we are not in the business of selling this information to other websites or businesses. There are very limited circumstances where we do share some customer information.
We share customer information only as described below and only with entities that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy. However, REBEL shall not be responsible or liable to test the accuracy and/or veracity of such information provided by you.
Therefore, we are not in the business of selling this information to other websites or businesses. There are very limited circumstances where we do share some customer information.
We share customer information only as described below and only with entities that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy. However, REBEL shall not be responsible or liable to test the accuracy and/or veracity of such information provided by you.
LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
We are permitted to process your Personal Data in compliance with applicable laws and regulations by relying on one or more of the following lawful bases, which are not exhaustive:
You have explicitly or impliedly agreed to us processing your Personal Data and information for a specific reason
The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you
to provide services to you,
to evaluate, develop or improve our products and services.
Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed. Upon withdrawing your consent, certain features/ services on the Site may become inaccessible to you.
Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed. Upon withdrawing your consent, certain features/ services on the Site may become inaccessible to you.
COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES
Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make Websites & Apps work, or work more efficiently, as well as to provide information to the owners of the website/ App.
We use cookies, permissions and other trackers in our website, web-based properties and mobile applications that are used to collect and process data about you so we can provide you a better online experience as well as improve our services
Below are the categories of cookies used on our website along with a description of what they are used for:
We use cookies, permissions and other trackers in our website, web-based properties and mobile applications that are used to collect and process data about you so we can provide you a better online experience as well as improve our services
Below are the categories of cookies used on our website along with a description of what they are used for:
Strictly Necessary
These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us.
If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.
If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.
Functional
These cookies are used for remembering things like:
Your user ID on the log on page
Your region or country
Your preferred language
Accessibility options like large font or high contrast pages
Performance
These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:
Improve the performance of our services
Improve the products we provide
Most web browsers allow some control of most cookies through the browser settings. Please note disabling the ‘Strictly Necessary’ cookies may cause certain parts of our website to remain inaccessible to you.
We use other tracking mechanisms in addition to the above Pixel Tags
Log Files
Clickstream analytics
We use other tracking mechanisms in addition to the above
DO NOT TRACK
Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals.
PERSONAL DATA DISCLOSURE
REBEL ENERGY works with other companies and individuals to perform functions on our behalf. Examples include fulfilling the services sought to be provided on the Site, and processing credit card payments and providing customer service. Further, for instance, your payment information, such as credit card number and expiration date etc. will be processed by the respective banks and /or third party payment gateway, if you wish to make any purchases on the Site. Furthermore, in order to perform functions and/or provide services as per our Terms of Use, your personal information that we collect may be stored on a remote server managed by a third party that ensures the same level of data protection as prescribed under Information Technology (Reasonable Security Practices and Procedures) Rules, 2011. These third party sites have separate and independent privacy policies.
REBEL USES THREE TYPES OF THIRD PARTY SERVICE PROVIDERS:
Purpose
Payment
Login
Delivery
Website
Complete customers’ payment transaction Example – Razorpay
Help users login at REBEL
Example – Google, Facebook.
Completes logistics & delivery of your orders
Shiprocket
Links to the Privacy Policies of the third-party service providers used by our Site are given below:
Facebook
Google
Razorpay
Shiprocket
These third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. In such cases, we often require these service providers to enter into agreements with us regarding the confidential handling of your information. As per our mutual understanding, they hold your information securely and retain it only for the period and purpose specified.
We might also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.
We might also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.
Reasons for disclosing your Personal Data to other parties:
We may disclose your Personal Data to others where it is lawful to do so including where we or they:
need to provide you with products or services
where you have initiated a payment
have a legal obligation to do so, e.g. to assist with detecting and preventing fraud,
have requirement in connection with regulatory reporting, litigation or asserting or defending legal rights and interests
have a legitimate business reason for doing so
want to send you information and promotional material regarding our products and services,
have asked you for your consent to share it, and you’ve agreed
Improve your online experience for using our product/ services.
To whom your Personal Data may be disclosed:
We may disclose your Personal Data for the above purposes to other parties including:
• Other group companies and any subcontractors, agents or service providers who work for us or provide services to us or group companies (including their employees, sub-contractors, service providers, directors and officers); or
• Law Enforcement Authorities, Government Authorities, courts, dispute resolution bodies, our regulators, auditors and any party appointed or requested by our regulators to carry out investigations or audits of our activities or if required to do so under any other relevant provisions of the applicable Spanish laws; or
• Statutory and regulatory bodies and authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose the Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals; or
• If required to be disclosed to any Government agency who is mandated under the applicable Spanish laws to obtain such information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences; or
• Overseas regulators; or
• Anybody else that we’ve been instructed to share your Personal Data with by you; or
• If such action is necessary to conform with the legal process; or
• To protect and defend the rights or property of REBEL.
Whenever we transfer personal information to countries outside Spanish in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws including but not limited to Information Technology Act, 2000 and the rules framed thereunder.
• Other group companies and any subcontractors, agents or service providers who work for us or provide services to us or group companies (including their employees, sub-contractors, service providers, directors and officers); or
• Law Enforcement Authorities, Government Authorities, courts, dispute resolution bodies, our regulators, auditors and any party appointed or requested by our regulators to carry out investigations or audits of our activities or if required to do so under any other relevant provisions of the applicable Spanish laws; or
• Statutory and regulatory bodies and authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose the Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals; or
• If required to be disclosed to any Government agency who is mandated under the applicable Spanish laws to obtain such information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences; or
• Overseas regulators; or
• Anybody else that we’ve been instructed to share your Personal Data with by you; or
• If such action is necessary to conform with the legal process; or
• To protect and defend the rights or property of REBEL.
Whenever we transfer personal information to countries outside Spanish in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws including but not limited to Information Technology Act, 2000 and the rules framed thereunder.
DATA SECURITY
In order to prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer.
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical or managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. REBEL ENERGY would make all efforts to ensure the safety and security of the information provided for you, however it shall not be responsible for any loss or theft of data including improper use or disclosure, unauthorised modification and unlawful destruction. It is expressly stated that we shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage devices and storage technology, hardware, computer crashes, breach of security and encryption etc.
The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public (“Public Areas”), including, but not limited to, bulletin boards, chat rooms and user-submitted concert or other event reviews. This Privacy Policy does not apply to any information that you submit for use in such Public Areas. By submitting such information for display in Public Areas, you assume and consent to the risks and sole liability and damages arising as a result of such information being displayed, or any form of liability suffered by you in relation to such disclosure of such information in Public Areas.
We use controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties who provide services to us, take appropriate security measures to protect your Personal Data in line with our policies.
REBEL will not be responsible or otherwise liable for any use or disclosure of your contact information by a third party to whom we are allowed to disclose your contact information under this Privacy Policy.
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical or managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. REBEL ENERGY would make all efforts to ensure the safety and security of the information provided for you, however it shall not be responsible for any loss or theft of data including improper use or disclosure, unauthorised modification and unlawful destruction. It is expressly stated that we shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage devices and storage technology, hardware, computer crashes, breach of security and encryption etc.
The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public (“Public Areas”), including, but not limited to, bulletin boards, chat rooms and user-submitted concert or other event reviews. This Privacy Policy does not apply to any information that you submit for use in such Public Areas. By submitting such information for display in Public Areas, you assume and consent to the risks and sole liability and damages arising as a result of such information being displayed, or any form of liability suffered by you in relation to such disclosure of such information in Public Areas.
We use controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties who provide services to us, take appropriate security measures to protect your Personal Data in line with our policies.
REBEL will not be responsible or otherwise liable for any use or disclosure of your contact information by a third party to whom we are allowed to disclose your contact information under this Privacy Policy.
RETENTION AND DISPOSAL OF DATA
We keep the Personal Data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We will only use your Personal Data for the limited purposes specified herein and will make sure that your Privacy is protected. We shall take reasonable steps to delete or permanently de-identify Personal Data that is no longer needed.
USER’S ACCESS TO INFORMATION
When you access your account, there is a variety of information that you will see. This includes your profile which is designed to allow you to update any changed information and view the information that you entered previously. This information is sensitive, and it is necessary to both protect this information and keep it current in order to have the best experience at our site.
LINKS TO OTHER WEBSITES
Our website may contain links to websites of other organisations at our discretion. This privacy policy does not cover how that organisation processes Personal Data. We encourage you to read the privacy policies on the other websites you visit.
BUSINESS TRANSFERS
REBEL reserves the right to sell, transfer or otherwise share some or all of its assets in connection with a sale of assets; a merger, acquisition, or reorganization; or, filing for bankruptcy. You will have the opportunity to opt out of any such transfer only if the planned processing of your information by the purchaser differs materially from that set forth in this Privacy Policy.
YOUR RIGHTS AS A CUSTOMER
We understand that when you interact with REBEL, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of info@rebelsenergy.com.
DISPUTE RESOLUTION MECHANISM
If any dispute, difference or disagreement (“Dispute”) arises during the subsistence of this Privacy Policy or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of this Privacy Policy, (“Issue”) or regarding a question, including the question relating to use of sensitive personal information as per the Rules, such Dispute or issue shall first be resolved amicably. If the parties are unable to reach an amicable settlement despite reasonable efforts made from both sides, such dispute shall be referred to a sole arbitrator. The arbitration proceedings shall be governed by the Arbitration and Conciliation Act, 1996. The arbitrator’s award shall be a reasoned award and shall be in writing. The arbitrators shall also decide on the costs of the arbitration proceedings. The arbitration proceedings shall be conducted in English language.
AMENDMENTS TO THE PRIVACY POLICY
By using the Site or services, you accept our privacy practices, as outlined in this Privacy Policy. REBEL reserves the right to modify, alter or otherwise update this Privacy Policy at any time without prior notice. We will post any new or revised policies on the Site.
MISCELLANEOUS PROVISIONS
REBEL shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, pandemic, State imposed lockdown restrictions, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. REBEL may at any time, in its sole discretion and without advance notice to you, cease operation of the Site and the provision of the Services.
No Waiver. A delay or failure by us to exercise or enforce any right or provision of this Privacy Policy will not constitute a waiver of such right or provision.
Notices: All notices given to a User by REBEL or by a User to REBEL or another User shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
No Waiver. A delay or failure by us to exercise or enforce any right or provision of this Privacy Policy will not constitute a waiver of such right or provision.
Notices: All notices given to a User by REBEL or by a User to REBEL or another User shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
Notice to REBEL:
Email: info@rebelsenergy.com
Notice to User:
At the email address provided by you at the time of registration on the Site.
Governing Law; Jurisdiction. This Privacy Policy is governed by the provisions of Spanish law, including but not limited to the following:
the (Spanish) Information Technology Act, 2000;
the (Spanish) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and the (Spanish) Information Technology (Intermediaries Guidelines) Rules, 2011. CONTACT US If you have any questions about this Privacy Policy, please contact us at info@rebelsenergy.com
Governing Law; Jurisdiction. This Privacy Policy is governed by the provisions of Spanish law, including but not limited to the following:
the (Spanish) Information Technology Act, 2000;
the (Spanish) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and the (Spanish) Information Technology (Intermediaries Guidelines) Rules, 2011. CONTACT US If you have any questions about this Privacy Policy, please contact us at info@rebelsenergy.com